2. Contact Details

Questions concerning cookies or similar technologies may be directed to:

3. What Are Cookies and Similar Technologies?

Cookies are small data files stored on or accessed from your device when you visit a website or use a digital platform.

Similar technologies may include:

• Local storage
• Session storage
• Tags
• Pixels
• Software development tools
• Device identifiers
• Other technologies that store or access information on a device

These technologies can help a platform function correctly, keep accounts secure, remember user choices, identify technical issues, and understand how features perform.

4. Why We Use These Technologies

We may use cookies and similar technologies to:

• Operate essential website and account functions
• Maintain secure sessions
• Protect the Platform against misuse or unauthorised access
• Remember your privacy and interface choices
• Support community and recreational features
• Improve reliability and diagnose technical faults
• Understand general interaction with Platform features, where permitted by applicable controls

5. Categories of Technologies We May Use

5.1 Essential Technologies

Essential technologies support functions necessary for the Platform to work as requested or to maintain appropriate security.

They may be used to:

• Maintain your account session
• Protect login and account functions
• Record privacy choices
• Enable navigation and core website functions
• Support security monitoring and technical stability

Where a technology is used solely for an essential purpose, it may operate without an optional selection.

5.2 Preference Technologies

Preference technologies help the Platform remember choices you make.

They may be used to remember:

• Language selections
• Display and layout preferences
• Accessibility selections
• Community interface settings
• Feature presentation choices

Where required, these technologies will operate only in accordance with available preference controls.

5.3 Statistical and Performance Technologies

Statistical and performance technologies help us understand whether the Platform functions effectively and where it can be improved.

They may assist with understanding:

• Which pages or features are used
• General interaction patterns
• Technical failures or loading issues
• Navigation performance
• How recreational or social features are accessed

These technologies will be managed in accordance with applicable requirements, including relevant information and choice mechanisms.

5.4 Community Feature Technologies

Some technologies may help deliver social functions requested by users, such as:

• Remembering community settings
• Supporting communication sessions
• Maintaining selected profile interactions
• Enabling chosen group or social features

Where such technologies are optional, we will provide relevant controls before enabling them where required.

6. Cookie Category Table

The table below describes the categories of cookies and similar technologies that may be used on LondonCardSociety.

The exact technologies, providers, purposes, and storage periods actually used by the Platform may be displayed through our cookie preference tool or reflected in an updated version of this Cookie Policy.

7. Your Cookie Choices

When you first visit the Platform, you may be shown a preference tool enabling you to manage selected categories of cookies and similar technologies.

Depending on the technologies in use, you may be able to:

• Allow selected optional categories
• Decline selected optional categories
• Review category descriptions
• Change your choices later
• Object to certain permitted uses where applicable

Technologies required for requested core functionality, security, or remembering your privacy selection may continue to operate where permitted.

You can revisit your available settings through the cookie preferences link or control displayed on the Platform.

8. Managing Technologies Through Your Device

Most browsers and devices allow you to remove or restrict cookies and related technologies through their settings.

Please be aware that restricting essential technologies may affect:

• Account sign-in
• Security protections
• Remembered preferences
• Core navigation
• Selected recreational or community functions

9. Third-Party Suppliers

We may engage selected suppliers to support:

• Website hosting
• Security and technical protection
• Communications infrastructure
• Support tools
• Statistical measurement
• Platform maintenance and performance

Where a third-party technology requires a user choice, it will be managed through appropriate controls where required.

Third-party suppliers may handle information in accordance with their own published documentation and their contractual responsibilities to us.

10. Cookies and Personal Information

Some cookies and similar technologies may involve information associated with a device, account, or session, including:

• Device identifiers
• Internet Protocol address
• Session references
• Security event information
• Preference records
• Technical interaction data

Our Privacy Policy explains how personal information is handled, why it is used, how long it may be retained, and which rights may apply to you.

11. Retention Periods

The lifespan of a cookie or similar technology depends on its purpose.

• Session technologies usually expire after your session ends or when your browser is closed
• Persistent technologies may remain for a defined period unless removed earlier through available controls
• Preference records may remain for a limited period so that your privacy selection can be remembered
• Security records may remain where reasonably necessary to protect accounts and investigate misuse

We aim to use retention periods that are proportionate to the stated purpose of each technology.

12. Changes to This Cookie Policy

We may revise this Cookie Policy when:

• Technologies used by the Platform change
• New features are introduced
• Suppliers or retention periods change
• Applicable requirements or official guidance change

The effective date at the top of this page will identify the current version.

13. Contact Us

For questions about this Cookie Policy or the use of cookies and similar technologies, please contact:

7. Browser-Specific Instructions

For detailed instructions on managing cookies in your specific browser, please refer to the following resources:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Manage cookies

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie usage or applicable laws. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Your Consent

By continuing to use our website after being presented with our cookie banner, you consent to our use of cookies as described in this policy. You may withdraw your consent or modify your cookie preferences at any time through your browser settings or by using the options provided in our cookie banner.

10. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us: